Our Sales section is made up of everything you need to maximize revenues while putting your customer first. It discusses customer service and how to best maintain your customer relationships.
  • 6 ways in which Artificial Intelligence is helping retailers


    Retail is advancing at the pace of technological evolution and is now looking towards a growing trend. Discover here how Artificial Intelligence is helping retailers. When the e-commerce took off in the way it did, all those responsible for the retail predicted the end of physical purchases as we knew them. The novelty and glamor associated with physical purchases were replaced by the endless conveniences and corridors that retail e-commerce brought. From these important changes in the sector, the laggards are learning very quickly. In fact, if you see the employees of a modern store, you will start to see more analysts, data scientists and digital innovation roles, unlike the old shop ...
  • The secrets of sales training that generate results


    In order for the business to continue growing, every entrepreneur will, at any given moment, face the need to increase their sales. For this, he may choose to start a promotions campaign, increase his investments in marketing or take a long term measure as the team sales training. Of course, the last alternative is the one that will bring more results to the venture, since it will specialize the employees in order to make them more secure, assertive and efficient in the sales process. However, in order for training to have the desired effect, you must know how to do it the right way. Here are 4 secrets to making sales training really work for your business! THE 4 SECRETS OF SALES TRAIN...
  • How to Set Sales Goals for Your Team in 3 Steps


    Every sales team needs to have clear and well-defined sales targets because even those who do not know where they want to go usually do not get anywhere. Targets are essential for achieving good results and, consequently, determining the success of sales. Setting goals for sales teams is a strategy that helps a lot in targeting actions, maintaining focus and motivation. Therefore, sales managers need to adopt some criteria to define the goals of their team and to enhance team performance. Do you want to know what criteria these are? So keep reading our article and find out! 3 STEPS TO ESTABLISH YOUR SALES TARGETS 1. ANALYZE THE MARKET To be realistic and sensible in setting goals, it ...
  • How to Motivate a Sales Team in 4 Steps


    We all need motivation and inspiration to stay on the road to success. In sales, it is no different! Sales professionals, even the most experienced, need to be always motivated to keep their productivity up. Then learn how to motivate a sales team and achieve better results. The key to motivating sales professionals is primarily to find the tools they need to make the most of their potential and to create an environment conducive to the group’s professional and personal development and growth. In this article, you will know a few secrets to motivate salespeople and increase the productivity of your team. Check out! How to Motivate a 4 Step Sales Team 1. PAY COMPETITIVE COMPENSATION Mak...
  • How to be a good sales leader? 5 key features


    There is no doubt that a good salesperson can make all the difference in closing a deal with the customer, but it is true that without a sales leader to motivate, teach and direct the team to the best results, there would hardly be excellent salespeople. But how do you find people with the right characteristics? Or rather, how to be a good sales leader? This is what we are going to show next. Follow us! How to be a good sales leader? It is necessary that this professional, in addition to sales skills, has: PRODUCT KNOWLEDGE Knowledge about COMPANY PROCESSES AND knowledge about the MARKET The assumption for the performance of any seller should be thorough knowledge about the pr...
  • 4 Tips for Increasing Productivity for Your Business Sellers


    No matter what position or level you occupy in a company: every professional need to work productively. So we’ve separated 5 tips for increasing your company’s vendors’ productivity. Be sure to check it out! He who does not bother to organize his processes and demands will end up causing great losses for the enterprise where he works, as well as for himself. And in the case of a sales professional, the clutter may be enough to make you lose chances of closing deals and winning new customers. Therefore, it is essential to find the best way to organize day-to-day processes in order to achieve an increase in productivity. When the salesperson makes certain changes in the way he works, he ...
  • Closing sales - What is it and what are the most recommended techniques?


    The closing of sales is the moment in which the prospect becomes your client. In this phase of the sales process, you help him to make the purchase decision, once you have presented your product or service and have cleared all your objections. Unfortunately, many sales do not materialize because they do not know how to close a sale. Seven sales closing techniques 1. Presumptive closure To apply this sales closing technique you need to go “taking the temperature” throughout the process since it is about taking for granted that the prospect will make the purchase. When you detect that the person is ready to close the deal, you can ask their address to send the product, for example. So you ...
  • 10 advantages of the Electronic Invoice


    It is well known that the digital era has generated multiple benefits for entrepreneurs and business owners in general. Then we leave you 10 advantages of the Electronic Invoice that will benefit your company and that you can take advantage of in your day to day. 1. Zero printing costs Since the official electronic vouchers are digitally generated using software created specifically for this purpose, the printing costs implied by the old paper invoices are eliminated from our expenses. 2. Goodbye to the risks of counterfeiting Each electronic invoice has a unique and unrepeatable digital seal, as well as many other security fields that must be filled carefully. Therefore, the possibilit...
  • How to Give Excellent Customer Service?


    Good customer service makes the difference between growing your customer base or not. You cannot afford to lose customers from a bad experience. What can you do to ensure excellent customer service? Know your customers Develop a strong relationship with customers. Ask for feedback and show you are listening. Keep an open dialogue. Plan for trouble Make sure you have standard for what steps your employees need to take if something goes wrong for a customer. Do you have a customer service policy? Be genuine If a customer is having an issue try your best to be understanding, treat them like family or better. Use the right tools Customer Relationship Management (CRM) tools keeps trac...
  • How to do cold calling to find leads


    Cold calling can be stressful and you can receive lots of rejection. It can feel defeating and unproductive. With enough practice, it can be an effective marketing strategy. Many sales people fear cold calling this can only mean that if you do it and well you can reap greater rewards. A phone call is a much richer medium than an email or mail that is easy to delete or toss in the trash. Most people are too polite to just hang up and if you use the right words, you just might get their attention. Prepare Prepare a script of what you will say. How will you convince them to buy? Think of any possible responses that a prospect may have so you have a reply. Make sure you have a goal i...